Privacy Policy

1. Introduction

At Bharati Group, we are committed to protecting the privacy and security of your business and personal data. This Privacy Policy describes how we collect, use, process, and disclose your information when you access or use the Bharati Group B2B Polymer Exchange platform.

2. Information We Collect

We collect information to verify accounts, facilitate trades, and provide a secure environment:

• Account Registration: Business name, director/proprietor name, email address, corporate telephone number, GSTIN, and PAN details.
• KYC & Verification: Documents related to business incorporation, identity proof, address proof, and tax registrations.
• Trade Transaction Data: Pricing information, bids, transaction histories, inquiries, delivery preferences, and corporate banking/payment details.
• Technical Usage: IP address, browser type, operating system, and system performance log files.

3. How We Use Your Information

We use the collected information for the following purposes:

• To verify, approve, and manage user accounts and business profiles.
• To enable transactions, place bids, match buyers with sellers, and facilitate polymer procurement.
• To generate automated, GST-compliant tax invoices, transport manifests, and trade logs.
• To send transactional updates, critical alerts, and customer support communications.
• To enforce our terms and detect or prevent fraudulent activity or security breaches.

4. Data Sharing and Third Parties

We do not sell your personal or business data to third parties. We share information only in the following limited circumstances:

• Logistics Partners: Sharing delivery addresses and coordinator contact details to facilitate physical shipment of polymers.
• Service Providers: Cloud infrastructure hosts, SMS gateways, and system verification services.
• Legal Obligations: When required by regulatory or taxation authorities (such as the Goods and Services Tax Network (GSTN) or judicial summons).

5. Data Security and Encryption

We implement robust security measures, including SSL encryption for data-in-transit and secure hashing for data-at-rest. Your banking details and sensitive identification documents are stored within isolated servers. However, please note that no system is entirely impenetrable, and we cannot guarantee complete security.

6. Data Retention

We retain your account and transaction details for as long as your account remains active or as required by Indian taxation and business laws (e.g., maintaining transaction invoice records for statutory periods).